Your Questions Answered – Installation & Training What do I have to do ?
What do I need to do first ?
On placing an order, Positive Systems Solutions will issue an Implementation Plan to help get you ready for the installation and training.
A typical Implementation plan includes instructions on:
- Product File Template for your Supplier*
- Power Sockets; please allow four power points per POS. Please allow at least 3 power points for back office machines.
- Counter set up – Please have the counter cleared and if applicable holes drilled for cables before installation.
- Network points for multiple machines need to be in place including Connection point for Broadband if required (Contact PSS if you wish Positive to implement this and price will be supplied).
- Training Agenda
*We will provide information on the data you request from your supplier for the product files template, all suppliers are very happy to provide the data templates as it makes processing purchase orders more efficient.
You request the data on the products you buy, you don’t have to have all their product range. The main information is product code, bar code, cost price, recommended retail price.
How do I get the products onto my new POS system ?
On receipt of the product data files Positive Systems Solutions will format the data in preparation for use with your POS system.
Suppliers are very happy to supply these files as it makes the purchasing process much easier and efficient.
What if I have products that I cannot get a product file for or for old stock ?
If the products do not have a bar code label, then you can create a new product on the system and the system will generate a bar code for that product. You can then print the bar code on the label printer if you purchased one.
I have some small items that I cannot or don’t want to print individual labels, what do I do ?
Create a new product on the system if not already there. Print a bar code label an A4 sheet of paper and leave beside the POS terminal. When this item is purchased scan the bar code on the A4 sheet. There are various methods to have the bar codes ready for easy scanning.
What do I do with Existing Stock ?
Carry out a stock check. Scan the products into the system. Input the stock levels into the system with minimum and reorder stock levels. The system will use this information to generate Purchase Orders that can be e-mailed to your suppliers with product ordering requirements such as part number, description and quantity etc.
How do I know when and what to order from my suppliers ?
Run a Purchase Order report to see what the system recommends based on your reorder levels.
Run a stock report by department, category or all products.
Run a report on Sales History, what did I sell in a defined period.
Run a report on Layaways / Items on Deposit that the system has allocated to the customer.
Run a report on Quotes or Pro Forma Invoices to see if they are in stock or require ordering.
Run a report on Workshop Work Orders / Repairs.
Training
It is very important to get your staff involved and get their “buy in” on the new system.
Allocate times or a day with no interruptions to take full advantage of the training. If necessary and convenient to both parties we
can provide half day training sessions for minimum interruptions to your normal operations.
