The Business

Bubble Brothers are a Cork based wine import and distribution company. They also sell through two retail locations, one in the world renowned English Market in the heart of Cork city, the other at a commercial premises at the Marina. They also sell increasingly through the online shop at bubblebrothers.com.

Established in 1997 by Billy Forrester and a business partner, the original model was to sell a variety of champagnes sourced directly from grower producers in France. Sales boomed in the run up to the millennium and the product range expanded to satisfy demand. After the millennium bubble had burst, the first priority was to source a range of still wines to compliment the fizz business! Bubble Brothers have grown from strength to strength in the last 16 years as evidenced by the many thousands of happy customers who return time and time again for their high quality products and first rate customer service.

The Challenge

Bubble Brothers had grown organically from using manual systems and a simple cash register to a bespoke Touch Based EPOS system. Unfortunately under the hood is where you should always look and while the Touch system that they purchased looked the part, the engine (EPOS software) was not fit for the purpose.

Bubble Brothers needed a system to manage their complex requirements, transferring stock between stores, dealing with a bonded warehouse, Managing stock, Managing Customers, Managing transactions and last but not least being able to gain meaningful insight to the business through reports.

Bubble Brothers then purchased Microsoft Dynamics RMS from another partner at the time and it is fortunate for Positive that this relationship broke down as this is where we came in. We were able to demonstrate that we understood Bubble Brothers requirements and could implement what they needed quickly.

The Results

At Positive we like to take a hands on approach. We don’t believe in doing half a job or extending time frames for getting work to completion. We implemented everything that Bubble Brothers needed and we put procedures in place that streamlined Billy’s business. Positive also gave full and in-depth training to the business and we got Bubble Brothers from using a fraction of the system’s potential to utilizing far more of the RMS features.

Bubble Brothers are currently experiencing the following benefits

  • Integrated Credit Card Module
  • Integrated e-commerce
  • Fast Transactions
  • Enterprise Wide reporting
  • Customized templates
  • Customized receipts
  • Global Gift Vouchers
  • CRM
  • Customized Reports

Client Testimonial

“I had struggled with getting what I needed from my till system until Positive got in touch. If you are looking for an EPOS solution or have Microsoft RMS installed call Positive now, you will be amazed at what they can do for you” – Billy Forrester Bubble Brothers

Get in touch with us

As always, just give us a call to discuss your specific requirements. We are more than happy to help. Our telephone number is 01 6296058.