Microsoft Dynamics RMS Support & Training

PSS offer and provide full training and support on Microsoft Dynamics RMS from basic use to advanced features

Positive Systems Solutions offer and provide full training and support on Microsoft Dynamics RMS from basic use to advanced features, we can customize our training and support to suit your requirements. Support for your I.T system should not be taken lightly just in the same way you would service and look after other precious and needed equipment in your life your Information technology is as important for your business. Having Support on Microsoft RMS from Positive will give you peace of mind that you have the support, Knowledge and know-how to fall back on.

Positive Systems Solutions have fully trained and qualified RMS experts within their business who can advise, implement, configure and support your RMS installation. Positive also have a pay as you go facility for RMS users who do not wish to take out a support contract and are only interested in ad-hoc support. We are offering a flat fee of €40 per 30 minutes or part of, while we recommend a support contract to all RMS users as it puts you at the top of the queue this pay as you go option may suit some.

Part 1 – Introduction

  • Starting and exiting Store Operations & Headquarters

Part 3 – Generating Reports

  • Using labels
  • Creating Reports
  • Summary Sales, Detailed Sales Reports, Item Quantity List, etc
  • Manipulating Reports
  • Sorting, Filtering
  • Grouping
  • Adding/Removing Columns
  • Multi Store reporting (HQ only)

Part 5 – Point of Sale Program Basics

  • Overview
  • Moving around in the POS program
  • Processing daily POS activities

Part 2 – Manager Program HQ & SO

  • Navigating through Manager
  • Working with your database
  • Creating departments & categories
  • Setting up Sales and Item taxes
  • Managing Suppliers
  • Creating Items
  • Managing customers (Global and Local)
  • Working with Worksheets (HQ only)
  • Creating worksheets (HQ only)
  • Processing worksheets (HQ only)
  • Multi Store Management (HQ only)

Part 4 – Stock Control Basics

  • Using Wizards to create Purchase Orders
  • Receive Purchase Orders
  • Multi Store stock maintenance (HQ only)

Get in touch with us

As always, just give us a call to discuss your specific requirements. We are more than happy to help. Our telephone number is 01 6296058.