YOUR QUESTIONS ANSWERED – PART ONE BY PSS

How much does a retail POS system from PSS cost?

Like buying a car, it just depends on what you want.  What features do you need? How fast do you want it to go?How many terminals do you have? Do you require new hardware? Should you purchase an extended warranty? Do you require a maintenance contract?  Call Positive Systems Solutions today and we will discuss your requirements with you and provide you with a free, no obligation quotation, based on YOUR business needs and budget. 

Should I buy the point of sale hardware or the retail software first?

The single biggest mistake retailers make when choosing a new retail POS system is buying the point of sale hardware before the retail software.  The retail software you choose to run your retail business may not be compatible with your new point of sale hardware.  Not all scanners, weight scales, or card readers will work with Microsoft RMS.  Buying
both the point of sale hardware and the retail software from Positive Systems Solutions can reduce or eliminate compatibility issues and will reduce your overall technology costs. 

How will a retail POS system from Positive Systems Solutions help me make more money?

With the Microsoft RMS system, we can help you increase your profits in many ways.  Quicker, more reliable
checkouts mean less manpower is needed.  Sales reports allow you to maximise you inventory levels and control costs. Built-in loyalty programs encourage higher sales averages and repeat business from your customers.  Integrated commerce services generate additional revenue from Internet sales. Talk to Positive Systems Solutions about other ways our retail POS system can help increase your bottom line. 

How can a retail POS system help me run my business more efficiently?

A good retail POS system increases your efficiency by eliminating unnecessary work. Instead of using separate systems for your retail, mail order, ecommerce, and wholesale divisions, choose Microsoft RMS, which can
manage your entire business.  Microsoft RMS increases your speed of service with faster product / tag entry, on-the-fly
data entry, and data-driven lookups.  Microsoft RMS can also automate all of your process-oriented tasks, such as physical count, purchasing, label printing and customer loyalty.  

I have a lot of non-technical staff that work at my shop. Isn’t it too complicated to teach them how to work a computerised retail POS system?

Learning the basics of a retail POS system is just as easy as learning to use a cash register, and if someone makes a mistake, it’s much easier to correct that mistake on a point of sale system – plus you’ll have a detailed transaction record of the mistake.  Positive Systems Solutions can set up your retail POS system to feature touch screen technology.  Your sales assistants can use their fingertips or a mouse to touch the large, colour-coded buttons to process sales.  Any concerns you have about training non-technical or seasonal employees will be relieved when you see how easy touch screen interface is.  Positive Systems Solutions can provide full training for you and your staff – our systems are so easy to use and manage that we could have you up and running hours after your system is installed. 

I want a live demo of a point of sale system. Is this possible?

We will be happy to give you a free demonstration of a retail point of sale system at your request.

 I already have an electronic cash register, why should I spend the money for a retail POS system?

While an electronic cash register is a suitable way to track money, installing a retail POS system will simplify your life as well as your customers’. With a retail point of sale system, you’ll streamline operations, increase checkout times, make more money, increase efficiency, keep better inventory records, and have the most robust reporting capabilities right at
your fingertips.  The right retail point of sale system will pay for itself over and over again with its functionality. 

Is my shop too small to benefit from a retail POS system?

More than likely, you can’t afford not to have a retail point of sale system.  Our POS systems come in all
sizes and are designed to fit businesses of any size – from single location mom-and-pop shops to the mega-chains with hundreds of locations.  Positive Systems Solutions will advise you on the set-up that meets your needs and your budget. 

I’ve seen retail software with hundreds of reporting options. Why do I need so many reports?

The extensive reporting capabilities built into better retail software packages, such as Microsoft RMS offer business owners and managers an in-depth look at their businesses.  With a few clicks of a mouse, you can drill down into multiple layers of your report or create boardroom quality graphs and charts.  While you may not need every single report
available, you will have the flexibility to select the reports you require.

What happens as my business grows?

Your retail point of sale system will grow with you as your business grows. We can readily accommodate additional users, additional workstations, and additional shops.  When considering your future growth, keep in mind features you may one day need, such as multi-currency support for an online web store. 

I want a web store. Should I use a separate system for my ecommerce store?

No. You should choose retail software with integrated ecommerce features. Microsoft RMS has such features. With Microsoft RMS, you can use one retail software package to manage both your web store and your brick-and-mortar shop. An integrated ecommerce solution eliminates the extra effort and expense of maintaining inventory in multiple systems. Speak to Positive Systems Solutions about how easy and cost effective it can be to set up and run your own online shop.