For a number of years we have supplied links to integrated e-commerce for multichannel retailers using Microsoft Dynamics RMS. We can integrate with most platforms if you as the client are willing to invest, as you can imagine there are a multitude of e-commerce providers out there so some are unique to us thus requiring more development time, sometimes it is just best to move to a different platform. Out of all the integrations we’ve done one of the best ones we’ve found is integrating Nitrosell with Microsoft RMS as it really helps amplify sales volumes whilst streamlining the process at the same time. Check out some of the benefits of integrated e-comerce with Nitrosell and RMS below!
Customer Management – Benefits of Integrated E-Commerce with Nitrosell & RMS
For customer management our platform of choice is Nitrosell. Nitrosell is a feature packed e-commerce platform and even more worthy of note is that it is fully integrated with Microsoft Dynamics RMS and when we say fully integrated, we mean it. You have one customer management system for online as well as in-store. Your customers once they have made a purchase or registered online are stored in your database and as they purchase or start dealing with your business all this information is stored in one system. You then have access to the full purchase history analysis and you can simply click the user properties to see what and when they purchased and any other information you have gathered on them. We also supply you with custom reports to analyse the sales of your online business and they can be used to help you focus on the product or services you wish to sell more of online.
Stock Management – Benefits of Integrated E-Commerce with Nitrosell & RMS
Imagine your customer purchases online and automatically your stock gets reduced, an order is sent to your POS system for you to print the picking and packing list and ship to the customers. Simultaneously the customer is added to your RMS and you now have all their details in your POS for analysis.
Imagine creating an item in your POS, giving it an appealing cover image and clicking the “available on web” web option and it appears on your web-store? Well when you have Nitrosell and RMS fully integrated this is just one of the many stock management functions you can streamline to help save you time and money. Nitrosell expands the capabilities of RMS for the web by allowing multiple categories and sub categories. By default RMS is limited to Supplier – Department – Category for item classification, more than enough in a store environment but the demanding environment of web store can sometimes need more. All of your stock is managed in one RMS system and you can show the available quantity as per your POS on your web-store. This allows you to add simple persuaders such as “only one available” etc. which can help clinch a sale.
Stock Management is best handled on an integrated system, you can differentiate between what was sold online but still manage all your purchasing and stock management through your RMS system meaning there is no need to worry about stock outs or not being able to fulfill orders received online because again RMS and Nitrosell are fully integrated.
Additional Features – Benefits of Integrated E-Commerce with Nitrosell & RMS
When we’ve properly integrated Nitrosell and RMS for your business you’ll see that the system also integrates with Amazon so you can add your stores to this sales channels easily and simply. It also works with all the social media tools you use such as Facebook & Twitter as well as integrating with MailChimp and Constant Contact for e-mail marketing. On top of that you also get rendered web-stores meaning that your store adjusts for mobile and tablets when viewed on these devices.
There is no doubt about it but a fully integrated RMS EpoS Solutions and Nitrosell e-Commerce software solution really turns your business into a multi-channel retail business using the best breed of sales technology to move you to the next level of success. To get more information about how we can help you with Nitrosell and Microsoft RMS give us a call now on +353 1 6296058 or contact us online.