5 mistakes to avoid when selecting a Point of sale system
5 mistakes to avoid when selecting a point of sale system. Purchasing a Point of Sale system can be a daunting task, the market is flooded with options making it difficult to know which one is right for your business. A POS is the beating heart of any retail business, managing everything from inventory, customers, staff, purchasing, profit & loss and much more. It is vital that retailers select the right software from the outset to avoid unnecessary costs, headaches, and heartache.
As Point-of-Sale providers and retail consultants Positive Systems Solutions has helped hundreds of retailers through this process. Below is a list of the five mistakes to avoid when purchasing a POS system.
1. Buying on price
Allowing the price tag to dictate the decision is tempting in consideration of costs However a low-priced POS system can end up costing the company more than it’s saved. €0 upfront generally reflects the value of the software provided. You should always consider value rather than cost.
2. Overlooking functionality
Simple day-to-day tasks like item entry/creation, purchase orders or item search can be a nightmare with the wrong system. Not all POS functionality is the same. Purchasing a one size fits all system could lead to issues down the line. Ensure you are aware of your requirements and if the system can fulfil them. If not, can it be tailored to your needs?
If you are unsure, you should seek assistance from an independent consultant.
An independent consultant will look at your business holistically and recommend key functionality/processes required. Click HERE for more information on consultancy services provided by Positive Systems Solutions.
3. Not documenting or requesting an RFP
Many retailers do not prepare an RFP (Response for proposal) or requirements document. Key functionality can often be missed or brushed over on product demos. By listing and requesting this formally from POS suppliers’ retailers can be confident that they are covering off-key requirements for their business.
4. Choosing the wrong partner
Much like relationships you want to choose a provider who can give the support required. You also want to ensure they will be around for years to come! Key considerations: are you happy to have helpdesk support online only? Are they willing to travel on-site or is everything done remotely? Retailers should ensure they pick from a dedicated POS provider because their knowledge and expertise will help your business further succeed.
5. Not involving key team members
Seems obvious right? However, from experience, many retailers or managing directors often go it alone when searching for a new POS system. Often senior management will not use POS systems day to day. Involve key staff members from all levels, by inviting them to product demos. Their insight into day-to-day will be invaluable in selecting the right POS system.
Need assistance to avoid these 5 POS software mistakes?
Need help avoiding these mistakes? With over 15 years of industry experience, Positive is the partner of choice to guide you through the system selection process. Click HERE for more information on consultancy services provided by Positive Systems Solutions.
Upcoming Webinar- April 26th, 1PM
Purchasing a Point of Sale system can be a daunting task, the market is flooded with options making it difficult to know which one is right for your business.
This event will be discussing the process of system selection with our services director Margaret Bourke.
We promise NO HARD SELL, just clear GUIDANCE on the buying process from an industry professional. Positive work with retailers from single-store operators right through to enterprise clients.
We can help you find the perfect system which accelerates and takes your business to the next level.
Sign up for our FREE webinar here