Hennessy Hair & Beauty

Hennessy Hair & Beauty Cork is a family run business supplying the professional trade with all the top leading brands for the last 30 years.

Hennessy Hair & Beauty are an award winning company and the leading supplier of professional hair and beauty products, equipment and furniture to Hair and Beauty Salons, Nail bars, Spas and Training Academies and Colleges across Ireland.

At Hennessey’s they stock over 6,000 different products at their Cash & Carry based in Doughcloyne and  City Centre Store.

They are sale distributors for Erison Laboratoire, Kadus, New

Hennessy Hair & Beauty approached Positive with specific requirements number one relating to on-going support of their system. Hennessy’s had purchased Microsoft Dynamics RMS not from Positive but from another Irish supplier.

This relationship was fractured as they were unable to understand and implement Hennessy’s requirements. Hennessy’s were also not getting what they needed from the system and the training they received initially was not sufficient, Hennessy’s running two businesses one retail (Pembroke Store) and the other Distribution (Doughcloyne Cash & Carry) had specific requirements around managing customers, managing stock, and also wished to get on-line selling to both B2B and retail clients. This required special pricing etc… To be set up and defined. Hennessy’s also needed to control their warehouse activities and stock with handheld units. All this needed to be managed from their HQ and training on this was also required.

Positive set about putting into practice what Hennessey’s needed as usual we at Positive believe in getting our hands dirty and got stuck in devising solutions to Hennessy’s issues. We set up training for the staff and broke it down into roles so that the time spent training was efficient use of both our and Hennessy’s time. Being a busy business we completed the training on-site with Hennessy’s using real situations and obviously their own data.

We installed our Mobility Bundle as the solution they were using previous was just not up to task, Hennessy’s can now complete stock takes, Purchase orders, transfers between stores, Item Management and supplier transfers all though our mobility bundle saving them hours every day in labour.

Hennessy’s also implemented Nitrosell for their e-commerce requirements, Positive and Nitrosell work closely together to ensure that the client gets everything they need for both their on-line and in-store requirements. Hennessy’s using Nitrosell integrated to Microsoft Dynamics RMS made life easy for themselves they have one integrated system for their bricks and clicks business. Their requirement for B2B around pricing for individual clients e.g. retail and trade was implemented so if you login as a retail client you get retail pricing and if you login as a B2B client you get B2B pricing couldn’t be easier. Have a look at www.hennessyhb.ie to see much more cool features that Hennessy Hair & Beauty use.

Client Testimonial

“Positive are just what the doctor ordered they understood what we needed and implemented a solutions to our requirements, I would recommend them to any business that needs a professional I.T solutions partner.” – Michelle McCarthy Hennessy Hair & Beauty

Hennessy Hair & Beauty are currently experiencing the following benefits

  • All stock items are priced correctly a stock valuation report can be viewed in a click of a button
  • Staff are trained to a higher standard
  • Visibility throughout the business is instant using HQ
  • Integrated Handheld solution
  • Integrated e-commerce
  • Management of customers easier
  • Enterprise Wide reporting
  • Customized e-commerce
  • Customized receipts
  • Global Gift Vouchers
  • CRM
  • Customized Reports
  • Reduced shrinkage and correct stock holding
  • Management tasks are completed much faster
  • Staff have much more time to focus on customers and taking orders while administration is handled by the system
  • Business process is much more focused
  • Customers can see invoices on-line

Call us: +353 1 6296058 or email : info@pss.ie

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