Hennessy Hair & Beauty Cork is a family run business supplying the professional trade with all the top leading brands for the last 30 years.
Hennessy Hair & Beauty are an award winning company and the leading supplier of professional hair and beauty products, equipment and furniture to Hair and Beauty Salons, Nail bars, Spas and Training Academies and Colleges across Ireland.
At Hennessey’s they stock over 6,000 different products at their Cash & Carry based in Doughcloyne and City Centre Store.
They are sale distributors for Erison Laboratoire, Kadus, New
Hennessy Hair & Beauty approached Positive with specific requirements number one relating to on-going support of their system. Hennessy’s had purchased Microsoft Dynamics RMS not from Positive but from another Irish supplier.
This relationship was fractured as they were unable to understand and implement Hennessy’s requirements. Hennessy’s were also not getting what they needed from the system and the training they received initially was not sufficient, Hennessy’s running two businesses one retail (Pembroke Store) and the other Distribution (Doughcloyne Cash & Carry) had specific requirements around managing customers, managing stock, and also wished to get on-line selling to both B2B and retail clients. This required special pricing etc… To be set up and defined. Hennessy’s also needed to control their warehouse activities and stock with handheld units. All this needed to be managed from their HQ and training on this was also required.