Microsoft Dynamics RMS POS Functions Overview

Microsoft Dynamics RMS (Retail management system) POS functions

Most will be familiar with epos systems or POS solutions for retail and some of the features they have built in, but alas not all epos software is created equally. Microsoft Dynamic RMS with PSS as your epos partner can provide a full featured pos solution to manage all aspects of your retail business. Microsoft RMS from Positive Solutions (PSS) is a complete pos solution for SME retail businesses. For every retail business from single stores right through too multiple store locations, Microsoft Dynamics RMS is a perfect fit.

Microsoft Dynamics RMS POS Functions Overview

RMS provides advanced POS functions including everything from simple scan and sell right through to completing complex work orders. RMS scans all barcode formats at the POS and simultaneously updates your stock to the new quantity once the item has been sold. The POS has many functions such as advanced lookup where you can search for an item with any phrase or part of a phrase. Simply typing any part of a description or item code will find the item quickly and simply for lighting fast speed on the POS. Microsoft Dynamics RMS has built in CRM for gathering customer data including number of visits, purchase history, spend value, many additional fields for customer specific data gathering example being in fashion, chest collar or waist size, leg length and colour preferences. RMS also gives the ability to have credit accounts for businesses that offer credit to their clients. We have many businesses using this feature including Salon supply businesses, Auto-part/motor factors, DIY stores, Cash and carry food businesses, computer stores and many hybrid retail/distribution businesses. RMS will handle your debtors’ ledger and produce your monthly statements which can be sent to your customers.

POS tasks such as end of day reports, Z- Reports, ZZ- reports, X- reports and blind closeouts are all standard and very intuitive making your cashing up at the end of day simple fast and accurate with Microsoft Dynamics RMS POS.

Transactions such as quotes, layaways (sometimes referred to Christmas clubs), on hold, on account payments and work orders can be handled easily from the epos system they can be assigned to customers for easy tracking. Products can be committed from stock against the relevant customer and when purchased taken from stock. Back orders can be managed and assigned to customers and included on the intuitive purchase ordering built into RMS.

Microsoft Dynamics RMS has a customizable POS screen that be tailored to include your most used functions to speed through transaction times in your store. RMS is built for touch-screen technology and is easily configurable, but is not necessary as keyboard and mouse can be used in environments where this is more suitable.

Other features include full voucher and credit note support. Even if you have multiple stores you can redeem vouchers or credit notes in any of them.

Microsoft Dynamics RMS POS Functions Overview – PSS Ireland

Microsoft Dynamics RMS POS Tender Types

All tender types can be set up such as cash, cheque, on account, vouchers, credit notes and credit cards. PSS also have an integrated chip and pin solution which enables all transactions to be handled by the POS eliminating any mistakes that could be made through manual processing. Full reporting on tender types is included and also on the z and x reports. The POS also has a built in graphical report generator that gives instant information on all transactions and also useful data such as busy times throughout the day and bestselling departments, suppliers and items.

Every transaction is stored in the database for quick and easy retrieval. No sales, sales and voids are all tracked and reason codes can be placed against them for full reporting. Mistakes and fraudulent activities can easily be spotted and rectified or investigated as required and a full audit can be completed on all transaction types.

Microsoft Dynamics RMS POS – Making You A Better Retailer

As with all epos systems they should not only help with managing the obvious functions but it should also be a generator of sales. Built into RMS is cross selling and upselling so that an opportunity to sell to your customer is not missed, tag along items, substituted and the facility to back order is all built in and the clever retailer knows how to utilize these functions. If your business requires management of staff time this is also built in clock in and out is easy to use and set up. Did I mention the ability to secure all areas of the POS, to lock down what cashiers see and do and only allow privileges to certain employee roles?

Microsoft Dynamics is built to make you a better retailer and with installation and support from PSS you are guaranteed to succeed. Call us today to find out more or get in touch with us here!