Garden Centres are a unique Retail Sector that we at Positive have great experience with. Garden Centres have many specific requirements, Managing Customers, Managing Stock, Reporting and Managing the People assets within the business is extremely important.
Many Garden Centres are Hybrid businesses meaning that, a large portion of their business now involves Hospitality. Having a solution that manages your café along with your Garden Centre is now a must. Trying to manage two businesses under one roof with two or more disparate systems is fraught with aggravation and difficulty. Our LS One Solution manages your hybrid business plus a host of other functionality required to compete and succeed against your competition.
Your competition, the ones who have an integrated dual and omni-channel solution in their business are taking revenue directly from your tills. Stop this today with LS One from Positive Solutions.
Great Garden Centres are a destination for their customers to get to, in turn having an Omni-Channel integrated e-commerce with EPOS solution is vital for pushing traffic and footfall into your Garden Centre. Â Linking to an ERP solution such as Microsoft NAV covers everything your Hybrid business could want. Full Financials, CRM, HR, POS, E-commerce, Data Analysis all in one solution, this stops your competition reaching into your profits and taking chunks of customers from you.
Built in advanced Loyalty, manage your customers and reward loyalty in ways your competition have not even conceived yet. Powerful rewards structures can be set up in minutes and assigned to all or segments of customers. Reward with Points or vouchers and define amount of posits based on whatever you choose.
Use Infocodes to quickly gather demographical and geographical information or any other type of data related to customers. You can later report on this and strategize and devise plans specifically and customised for your customers. Infocodes are also used to track and manage any functions on your system that you feel need answers to, such as why are you discounting a sale or opening the cash drawer.
Customer Accounts, Give credit accounts and manage your debtor ledger directly from LS One. Create unlimited number of account types and reward or segment your customers per any structure you choose.
Built in CRM allows you to take specific information on customers and to action the data usefully. Buying behaviours, seasonality, and analysis can be derived from your customer data. Your competition is mining their data and targeting their customers with specific related offers. This type of targeting increases customer engagement and spend per customers by 61% on average.
Is your competition doing this and you are not? If so you are 100% giving your profit to the competition.